Our change management service

Benefit led realisation in organisational change

   

Organisational change is one of the main reasons for using a benefits led approach. A desire exists to modify focus in the organisation - yet the aims are high level and tacit in nature. In particular, how do you bring about the desire changes without adversely effecting the smooth day to day running? Here is where a benefits led approach can help to ensure that those high level aims are successfully transformed into a working change in culture across the organisation.

Key benefits of the AlphaStep change management approach:

  • Better results In comparison to most change projects, benefits led approaches will deliver a higher percentage of the desired aims, and can demonstrate it.
  • Coherent progress The up front definition activities act to form coherence in understanding and direction. Nothing like moving in the same direction for making progress.
  • Organisation Understanding Our mapping activities have to be good to act as a basis for benefits tracebility. This can give a better understand for how the organisation actually operates than any number of defined processes.
  • Gaming out misfires Game theory ensures that the 'rose tinted spectacles' view of real world behaviour does not lead to easy, but misfire 'solutions'.
  • Real time update Not only does the traceability to benefits we employ ensure that stakeholder are kept up to date, we monitor, predict and verify uptake as rollout proceeds. Any problems can result in modification of approach in real time, as the change happens, to keep the benefits realisation on track.
Vision, Aims
& Objectives
Benefits
Strategy
Benefits Plan
Solution/
Concepts
Gaming
Benefits
Profile
Benefits
Realisation Mgmt
Comms
Plan
Rollout
Benefits
Benefits
Reporting,
Review &
Lessons Learnt

Our approach

At AlphaStep we focus on:

  1. Defining the basic aims and as a consequence what the real desired benefits are. In our experience change programmes are often initiated with cross matched viewpoints which may gain acceptance, but confuse matters later on. We seek to untangle these views and define agreed, orthogonal views of what success means. From this improved understanding we forge the critical success factors of the change.
  2. Capturing a baseline via surveying of the organisation to be changed, mapped through to benefits and process to help define Key Performance Indicators which can be measured to track success.
  3. Engineering potential approaches and testing them against the mapped organisation and game theory. The aim is to recognise why many potential approaches won't work before they are tried.
  4. Optimising a best approach and tuning a communications programme to push forward the change, together with contingencies and alternatives. The approach is simulated and expected progress understood to provide a baseline to compare against.
  5. Rolling out the change, complete with real time monitoring and refinement of approach. Since no plan survives contact with the enemy, we ensure we maintain sufficient agility to take account of new factors and still deliver great benefits from the change.

Our benefits led approach really 'leads' on the benefits, with everyday project management elements form a supporting toolset. With more limited 'benefits management' approaches little difference in performance over base project management can be expected. We focus on exceeding expectations, rather than trading them off.

Get more detail on our
methodology...

We aim to work in integrated teams, both of subject matter experts and affected employees - helping to pull together knowledge and experience, and adding our knowledge, methodology and perspective. The above quick outline of the AlphaStep change methodology can provide you with a view of how we can help you keep your change led by real world benefits. If you have questions or would like to discuss further, please contact us and we will be happy to help.